Below, we’ve compiled the most frequently asked questions about the Ostrip to help you maximize its potential.
1. Where can I download the official Olight Hub/Olight Store app?
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⚫️ Android Users: Download from the Google Play Store by searching “Olight Hub” or “Olight”.
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⚫️ iOS Users: Download from the Apple App Store by searching “Olight Hub” or “Olight”.
2. What is the wireless communication method for the Ostrip?
The Ostrip uses single-point Bluetooth for wireless communication.
3. What is the maximum control range of the Ostrip?
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⚫️ Open spaces (no obstructions): Up to 25 meters.
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⚫️ Indoor spaces (with walls or large objects): The effective control range may decrease depending on the environment.
4. Can one phone control multiple Ostrips simultaneously?
This depends on your phone’s performance. Typically, one phone can control 3 to 7 Ostrips at the same time.
5. Does the Ostrip support group functionality?
No, the Ostrip does not currently support group functionality.
6. Can multiple phones control the same Ostrip?
Yes, by using the "Add Family Member" feature within the app. However, this requires an Olight Gateway (Obounds).
7. Why can’t the app reconnect to the Ostrip after being out of range for a long time?
The app automatically reconnects to the Ostrip when within the effective range. If it disconnects, it will attempt to reconnect automatically.
8. Can Ostrips be extended if their length is insufficient?
No, the controller’s driving capability supports a maximum length of 5 meters with 150 LEDs. Extending beyond this may cause the latter part of the strip to dim or stop working.
9. Does the Ostrip support Alexa control?
Alexa control is expected to be available on the Olight Store in 2025. Currently, Alexa control is only possible via the Olight Hub in combination with the Olight Gateway.
10. Can the Ostrip be cut to fit?
Yes, but it is not recommended to emphasize this to users. Cutting can only be done at the end of the strip, and once cut, the strip cannot be reconnected or reused.
11. Why does the Ostrip pair automatically when first powered on?
When the Ostrip is in its factory or unconfigured state, it automatically enters a discoverable mode upon first powering on. This eliminates the need for manual triple-tap operations, simplifying the setup process.
12. Is the Ostrip prone to breaking?
Avoid excessive bending, particularly around the LED positions, as they can be more fragile. As long as the strip lights up, functionality should not be affected.
13. Why can’t I use the Ostrip in a scene mode setup?
The Ostrip is a single-point device. To use cloud-based timers, delays, or automated scene functions with the Olight Gateway, ensure your phone’s Bluetooth is turned off so the Ostrip connects directly to the gateway.
14. Why does the Ostrip have only a 1-year warranty?
Based on supplier feedback, most light strips on the market have a warranty period of 1 year. Additionally, since the strip’s adhesive backing becomes non-reusable after being removed, its lifespan is limited.
15. What is the difference between Local Mode and App Mode for rhythmic lighting?
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⚫️ Local Mode: The strip’s controller picks up sound directly.
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⚫️ App Mode: The sound is picked up through the smartphone’s microphone.
By addressing these frequently asked questions, we hope you have a smoother and more enjoyable experience with your Olight Ostrip. For additional support, feel free to contact us.
