Olight's Sphere series, particularly Obulb Plus, has attracted a lot of attention due to its versatility and smart features. Here, we address some of the most commonly asked questions about the Olight Sphere, focusing on the product's features, app controls, and compatibility.
Q1. Where Can I Download the Official Olight Hub App?
A1. Android Version: International users can download the Olight Hub app from the Google Play Store by searching for “Olight Hub.”
iOS Version: iPhone users can find the app on the Apple App Store by searching for “Olight Hub.”
Q2. What Wireless Communication Technology Does the Sphere Bulb Use?
A2. The Olight Sphere bulb uses Bluetooth 5.0 for wireless communication. It operates on a Bluetooth SIG Mesh protocol, allowing devices to form a self-organizing network. This ensures stable connectivity, even with multiple devices connected.
Q3. What is the Maximum Control Distance for the Sphere Bulb?
A3. In optimal conditions, such as open spaces with no large obstacles, the Sphere bulb can be controlled from up to 25 meters away. However, in environments with walls or large objects, this range may be reduced.
Q4. Can One Phone Control Multiple Sphere Bulbs at Once?
A4. Yes, one phone can control up to 128 devices simultaneously. The Olight Hub app allows users to manage multiple bulbs easily from a single interface.
Q5. Can I Control Multiple Sphere Bulbs' Settings (Brightness, Color, Mode) Simultaneously?
A5. Absolutely! You can create groups of Sphere bulbs and adjust their settings, such as brightness, color, and even sync them to music rhythms, all at the same time.
Q6. Can Multiple Phones Control the Same Sphere Bulb?
A6. Yes, this is possible. By using the “Add Family Member” feature in the Olight Hub app, you can grant control of the same Sphere bulb to multiple phones. The Bluetooth Mesh network supports as many devices as there are bulbs online, allowing simultaneous control by several users.
Q7. Why Can't I Connect to My Sphere Bulb After It Has Been Turned Off for a Long Time?
A7. To save energy, the Sphere bulb enters “automatic sleep mode” after being turned off for 12 hours without any activity. In this mode, the Bluetooth signal is disconnected. You can prevent this by disabling the sleep mode in the app, although doing so will increase the device's power consumption.
Q8. Does the Sphere Bulb Still Enter Sleep Mode While Charging?
A8. No, if the bulb is being charged, it will not enter sleep mode, even if the “automatic sleep mode” is enabled. While charging, the Sphere bulb stays connected to your phone, ensuring uninterrupted use.
Q9. Does the Obulb Plus Support Alexa Control?
A9. Currently, Alexa support will be available with an additional Olight gateway device, which is set to be released soon. Once connected with the gateway, Obulb Plus can be integrated into Alexa for voice control.
Q10. Why Can’t I Turn On the Sphere After Unboxing?
A10. The Sphere is shipped in lockout mode. Before using it for the first time, connect the charging cable to unlock it.
Q11. Why is the Sphere's IP Rating (IP56) Lower Than the Obulb’s IPX7 Rating?
A11. The change in IP rating is due to the manufacturing process. The Sphere uses a spinning process, and Olight determined that IP56 provides more reliable quality control. Although IPX7 offers higher water resistance, the shift to IP56 is based on performance consistency across batches.
Q12. Will the Transparent Plastic Exterior Scratch Easily?
A12. The Sphere's exterior is made of PC (polycarbonate) material, which offers good scratch resistance compared to other plastics, making it durable for long-term use.
Q13. Is the Sphere Compatible with Obounds, Nightour, Obuddy, MCA, Olink, Ohook, and Osling?
A13. Nightour: Yes, but charging may not function correctly.
Obuddy: The Sphere may not fit properly, leading to charging issues. However, it can still be used as a decoration.
Obounds, MCA, Olink, Ohook, Osling: These are simple accessories, and there are no compatibility issues.
As for the Osling, even though the Sphere is slightly larger than the Obulb, it still fits well.
Q14. Can I Charge Four Sphere Bulbs on an Omino at the Same Time?
A14. No, it is recommended to charge a maximum of two Sphere bulbs at a time on the Omino charging station for optimal charging performance.
Q15. Can I Use the Sphere as a Floating Light in the Bathtub?
A15. Yes, the Sphere is waterproof enough to float and can be used as a bathroom lighting accessory during bath time.
Q16. What Are the Differences Between the Official and Pre-Sale Versions of the Sphere?
A16. The bottom color changed from milky white to transparent.
The official version supports the Olight Hub app.
The magnetic disk is now round.
The name was changed from Obulb 2 to Sphere.
The magnet strength increased by 2.5N.
The UI was simplified from 8 levels to 5 brightness levels.
The shutdown lighting effect is now dynamic.
Brightness adjustment is optimized for smoother transitions.
Bluetooth pairing is initiated by triple-clicking the bulb, which differs from previous models.
If you have further questions or issues, please reach out to our customer support for more personalized assistance.